Category Archives: small business

More IT support woe’s

One of our clients called a couple of days ago to say there was a problem on on of the workstations.  In summary the workstation kept crashing on the user and was generally unstable.  After looking I found a number … Continue reading

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What makes good IT Support

I was talking to a friend of mine recently and he was telling me about some problems he was having with a new client that his company was looking after. Now he’s no stranger as he has been working with … Continue reading

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Outlook 2007: PST and OST files may be up to 20% larger after the February 24, 2009 Cumulative Update

As per: http://support.microsoft.com/?kbid=968413 The February 24, 2009 cumulative update for Outlook 2007 includes changes related to the general reading and writing characteristics of the .pst/.ost file so that less is demanded from your hard drive to perform the same general … Continue reading

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Growing pains

When I was a kid growing up I used to get all sorts of aches and pains, when I asked what they were more often I was told these were ‘growing pains’. With the sharp departure of my teenage years … Continue reading

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The best laid plans

Things have been a little quiet on the blog recently.  This was mainly down to a project that was being planned for a client.  The project consisted of a transition from a Windows 2000 Active Directory running Exchange 2000 over … Continue reading

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Network woes

Today I was called to a clients that had added some new RAM to a Windows XP pc but could not access the network any longer.  What was happening was it showed a connection was in place but it would … Continue reading

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The world keeps turning

This week has been an interesting week for UK business.  We have discovered, surprise  surprise, that as a country we are totally unable to cope with any kind of weather outside of the standard drizzle of rain or a sparkle … Continue reading

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Where does all the time go?

As I posted recently we are in the process of implementing Autotask which is not a short process however even in this short period of time it is proving to be well worthwhile.  So what have I learned from this … Continue reading

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Making work-flow

Before we, as a business, moved into managed services I looked into how it was being done and the various software that is typically used to implement a managed services practice.  There are two core elements that were being repeated … Continue reading

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If a jobs worth doing…

The old saying goes that “if a jobs worth doing, it’s worth doing well” and never a true word was spoken.  The world we live in today is fast moving and sometimes you feel as through you are in the … Continue reading

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