Low hanging fruit

Customer LoyaltyI was listening to the radio this morning when I heard an advert come over the radio, the type that you hear all the time. The type that we are bombarded with every day through the press, radio, TV, Internet, social media and many others. It even has even become a cliche catchphrase that most people have a chuckle over…….”brand new customers only”. Continue reading

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Some days….

Just too much“Some days you’re the pigeon and some days you’re the statue”

This week has been a challenge, there are more defined (blunt) ways of putting it but that wouldn’t be in keeping with a positive attitude; it has been a challenge.

There’s a lot of things happening personally at the minute and a lot happening in the business that is taking a lot of headspace to process, probably much more than it should be allowed. For those people considered to be “normal” this takes it’s tole as you neglect to deal with those day to day things but the short term nature of it means that you can move things around in your head to allow the time to process it all….short term pain long term gain, as they say. But what happens when you don’t have the headspace to spare in the first place? Continue reading

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Importance of being a little crazy

This month will see me pass a “life landmark” as I hit 40. The old saying goes that it “all downhill from 40” so it got me thinking about these things. In the last “almost” 40 years my life has changed in so many ways and as a person I have evolved through various stages, which most people do, a few of which are listed below:

  • Child
  • Teenager
  • Young adult
  • Parent
  • Employee
  • Self employed
  • Business Owner
  • Employer
  • Friend
  • Partner/Husband

While only a bullet point list, don’t think there is really any explanation need for these, you can easily see that throughout our lives we are constantly changing our identity, values, core values, ideals, goals and many other key aspects which define us. After all, what was important to me at 20 (drinking and having a good time) and not so key at 39; not because I’m boring just that my responsibilities have changed.

Having read the book Relax Focus Succeed by Karl Palachuk, this is not uncommon as we all go through these stages. What Karl teaches though is that so many people end up conflicted because we have to act out different roles at different times of the day dependent on where we are, what we are doing and who we are with. When you think about it that way it really is amazing that we are sane at all!!

This was a major thing that I took away from Karl’s book and almost certainly the most difficult to achieve is to align those roles that we may so that we no longer have to change our “hats” dependent on what we’re doing. So hows that working??? Lets say it continues to be a “work in progress” but suffice as to say I will keep trying.

So as the sun sets on my thirties the best advice I can give to anyone would be to find alignment in the roles you play so that you don’t have to change who you are to suit the situation you are in……just be you!

Now I look forward to enjoying some “downhill” cruising for a while now as I come on to my fourties!

Peace out! x

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Guide to stratospheric success

SuccessConfession time; the title of this post was a bit of a white lie…….sorry. But please bear with me……

First thing to get out of the way is that this post is also not about the Go-Giver which is an amazing book by Bob Burg and John David Mann, if you haven’t already read it then do!

This post was inspired by an email I received last week from Richard Tubb which asked the question of “What does it take to be a successful IT business owner”. Something we hear all the time is how people want to become successful, the car, the house etc. So folks go off and they go and get a new job or start a business of their own so that they can become “successful”. But I can honestly say that most haven’t got a clue what it looks like to be successful! Continue reading

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Living for the weekend

BurnoutOne of the things that we like to do at work with our clients is to have periodic business reviews. For some clients this is quarterly while for others it is done every 6 months. The idea behind this is to discuss how their business is progressing and what future plans are on the horizon. By taking this time we are able to ensure that the business needs are met by the technology infrastructure that we provide and maintain. The other reason for this is to simply “shoot the breeze” with the client; this is where we talk about almost anything that the flow takes. Continue reading

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Little big planet

There’s a old saying that says “it’s a small world” and it really is. The saying relates in reality to the 7 degrees of separation theory which states that you are only ever 7 connections from anyone on the planet. For example, if I wanted to speak to Bill Gates then there are only seven connections (people) that I would need to make in order to get to speak with him. Continue reading

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S**t I got old!

This morning when I woke up the day was the same as any other, the only difference is that I would be driving down to Westbury to drop off my eldest son at the Army Officers Selection Board so he can finish the competition to get into the Welbeck Officers training programme.

Well, I dropped him off almost 2 hours ago and as I left I felt a little emotional about the whole thing as I thought back to when he was just a baby. The years as he grew up and the trails and tribulations that we have been through, both him and me as well as the rest of the family. Now I can safely say that I am so proud of the young man that he is becoming.

What I wasn’t expecting was that this left me reflecting on how I suddenly feel so old. This year I will turn the big 4-0 and while it doesn’t really bother me as it’s just another event it made me realise that while my brain may still be deluding itself that I’m a teenager I really am not. It really shouldn’t come as a surprise that I’ve got old but it’s not really something that you pay attention to as it happens regardless of what you do. But then, certainly in my case, I suddenly realised “s**t I am really getting old”.

I guess this is why so many people suddenly panic when they hit 40 and a great many have a mid-life crisis. That realisation that you won’t get any younger and that when you talk to someone who is 16-19 years old about stuff you watched as a kid they just look at you like you’re an alien.

So does all of this mean I’m over the hill? No chance, I just need to realise I am not a spring chicken :-)

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AloneIt’s been a week now since I opened up and bared my soul to the world. It’s one week later and nothing has changed for me. The ground didn’t open up and swallow me whole nor have I been sent to Coventry. What I have found is sympathy from those who have suffered from the same debilitating illness and empathy from those who have not suffered but have some understanding of what it can do. People have reached out to me either via Facebook or more directly to show support and understanding, much more than I thought. Continue reading

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My names Rob and I’m mental

Lonliness“Every man has his secret sorrows which the world knows not; and often times we call a man cold when he is only sad.” – Henry Wadsworth Longfellow

Feels a little like the cliché alcoholics anonymous meeting, “My names Rob and I’m an alcoholic”. Obviously I’m not an alcoholic but the subject of mental illness feels equally taboo even in the modern age. In recent months the topic has become more prominent following the tragic passing of Robin Williams which was believed to have been brought about by an ongoing battle with depression.

Continue reading

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The only constant is change

We it’s been almost 3 years since I last posted anything and a lot has changed.Back in April 2012 we were blessed with twins, a boy and a girl, both healthy kids. Let us fast forward to today and those little babies aren’t so little anymore as they are due to turn 4 this year.

My eldest is 16 and as I write this I am sat in a Travelodge near Caterick as he will be taking his residential course tomorrow as part of his application to join the Army Offices programme. Each year almost 1,000 15-16 years apply for just 90 places to enrol into the programme and I am immensely proud to say that he has been shortlisted to move forward with selection. The funny thing is that I still remember when he was born, when he was the same age as the twins are now and so on.

This got me thinking that the old saying “time and tide wait for no man” is so very true; no matter what we do with our lives, time will still tick on regardless. I’m guessing by now you’re probably wondering where I’m going with this?

Well it’s safe to say that as I get older I understand that time should not be wasted doing things that you don’t enjoy or that isn’t what you want. Life is short and should be grasped around the neck with both hands and then wring every last breath out of it. As we pass through life many obstacles will get in the way of what we want (money, people, jobs, etc) but sometimes you just have to say “to hell with it” and do what you have to do because it’s very rare you get a second chance.

Anyway, that’s my ramblings; It’s good to be back but now I need to turn in for the night as I’m going to make the most of being able to get a whole night of uninterrupted sleep :-)


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